H&R Block Online

While at Level Five Solutions, I redesigned H&R Block’s online help center. These additions were implemented in 2015.

Example Mockup

Application Flow

Outline of functionality

Visual Design

Results

Registrations up 190k (205% increase) Paid clients up 95k (213% increase) Revenue up $3.3M (202% increase)

"These are incredible numbers! Please pass my thanks on to the team for all their hard work in such a short period of time. Without you guys, we never would have pulled this off."